Testimonials
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User Reviews
I would highly recommend this facility. I am the Therapy Program Manager here and recently transferred over from a different facility on June 1. In my short time here I have seen some huge changes and the staff are always friendly and really care about our residents. The residents here are so amazing as well. In a time with Covid…
We have had a family member at Trueman Pointe for over six weeks now. For a point of reference for this review our family works in healthcare so we have a very solid foundation on what good healthcare should look like. Starting with the building and room. The center is nice, not overly nice. Which is okay, esthetics is nice but we…
To all of the staff and residents of McNaughten Pointe who were so kind and helpful to me, I would like to say thank you to those of you who went out of your way to make my time here pleasant and enjoyable. Each of you who cheerfully did things for me that most certainly were not in your job descriptions have truly been a blessing…
When I was sent over from the hospital to here, I was kind of scared. I didn't know what to expect. All of the staff have been wonderful. My nurses have all been great. My STNAs have been tremendous too. My therapists were perfect and helped me. The social work help was something I didn't expect and helped me out so very much….
This gift of spring and summer flowers is just my way of saying I appreciate you! You are so easy to work with to receive patients from Mt. Carmel East. Thank you for working so thoroughly, pleasantly, and professionally. Have a great summer!
I would like to tell everyone how great this facility is to me. They are such a great help to me and all their services there are outstanding. I love all of them. Their administrator is Molly Cancila. She is so nice and so helpful. She wants to please all. Thank you so much.
My name is Tia and I'm 44 years old. I have Lupus and Fibromyalgia and my biggest fear was to be put into a nursing home. However, you all made my stay a pleasant one, every was nice, the food was ok, they accomodated me with the food I didn't eat. The staff at large, was the best, I feel I got the best care. I came in kicking and…
My name is Quonia. The stay here was very nice. Everyone was very caring, nice, and loving. The staff was there when I needed them. I got a lot of friends from the staff and residents. I was at home and I thank McNaughten Pointe very much.
My experience at McNaughten Pointe Nursing and Rehabilitation is going well so far. The nurses are very respectful and responsible. The people here are cheerful and happy every time I come to visit. My father is also making a big difference here for the good.
My experience is very good with my sister. She came here not able to do too much of anything but since our stay here she is more aware, starting to talk, and is eating now. I'm quite pleased with staff and care we are getting here very friendly but most importantly my sister seems okay and happy.
Everyone I have had contact with from the lowest to the highest has been fantastic. Everyone takes great care and shows deep concern to all of the patients. I have the utmost gratitude to all of the staff in the way they have taken care of my sister Kathrine. Last but not least, the center is always clean and everyone is busy…
I don’t know where to start so I will start by saying Thank You!!! My Aunt Kathy is everything to me!! The way McNaughten Pointe has treated my Aunt as well as my whole entire family is AMAZING!!! This was the most difficult decision I’ve ever had to make in my whole life but because of ALL the staff being amazing I am at…
My stay here was amazing. The love here was amazing. The staff was loveable, they love their jobs and the people who they took care of. They show so much love, the staff always smile they know we need that hug, that smile, the encouraging word. I love it here and I couldn’t find a better place than this. Thank you.
I came in PT/OT unable to walk, stand up, and climb stairs. Today because of the girls, I am able to complete all these tasks! It's only been one month! I'm very happy about what they've been able to do with me! Also, you always know when you come here, you'll always be greeted with a friendly face. The girls are always somebody…
To the staff of McNaughten Pointe: I would like to thank you for all of the care and therapy I have received. I would recommend you to others. The food was very good. The staff were friendly. The therapy has me up and walking and moving more than I have in years. Thank you,
The place was clean, the staff was nice friendly took time to explain their practices in terms that I could easily understand. How each equipment worked. What they do and why it was necessary for my recovery. I feel they really cared about the patients. They seem to all work together as a team. This is my second visit here I would…
Therapy did a great job with my mom. All goals were met! There is no other better place that I could have picked for my mom! Also, all staff went above and beyond the call of duty.
I have learned how to protect my injured leg, how to get in and out of bed, and how to use the bathroom. This rehabilitation enter has given me more confidence to take care of myself. Thank you very much!
Very good experience. The people are very nice. Care is very good and attention is very good. I have made a lot of friends here. Very good therapy!
I could hardly walk before I came here. Now I am able to walk long distances with my walker. My balance is better and I can now dress myself, including putting on my shoes and socks! I would recommend this therapy to others. Everything was great.
I have had a very good experience in the facility. Everyone has been very nice and helpful. The therapist have been excellent and are great at what they do. Gina, the social worker, has been very helpful with explaining everything and getting me prepared to return home. The food has been very good! Much better than the hospital. I…
My stay here at McNaughten Point has been very favorable. The food is good and the staff is attentive no matter how busy they are. The PT and OT staff are really good as well. I don't have anything negative to say!
Employees are very cautious and polite here at McNaughten Pointe! Since I have been here, I have had great care! One special thing that I love is that they listen to me and they are gentle with my pain! They handle me gently getting me in and out of bed. Therapy treatment is very good. They understand it will take a while for me…
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